Shipping & Delivery Policy
This policy explains how orders for physical products are shipped and delivered on MySahajPan. Our digital services are delivered instantly online and do not involve physical shipping.
1. Delivery Address
Please ensure the delivery address and mobile number you provide at the time of ordering are complete and accurate. We are not responsible for delays or delivery failures caused by an incorrect or incomplete address.
2. Dispatch & Delivery Timeline
Orders are dispatched after being placed and delivered through our courier partners within a standard delivery window, which can vary depending on your location and courier serviceability.
3. Damaged or Defective Product
If a product arrives damaged or defective, report it to us on WhatsApp at 918345054410 within 24 hours of delivery, along with an unboxing video. See our Refund & Cancellation Policy for full details.
4. Courier / Transit Damage
MySahajPan is not responsible for damage that occurs during courier transit or handling. Such cases are still reviewed if reported within the 24-hour window with an unboxing video.
5. Contact
For any questions about a delivery, contact us at 8345054410 (WhatsApp: 918345054410) .